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Technical SEO

404 Error Code SEO Services: How To Fix Broken URLs Without Hurting Rankings

A practical guide explaining how 404 errors affect SEO, when to redirect, when to keep 404s, how to fix soft 404s and how technical SEO services clean broken URLs the right way.

HK
Hunny Kumar
SEO & Growth Strategist
Published July 5, 2026Updated July 5, 202615 min read
Technical SEO dashboard showing 404 error code issues, broken URLs, redirects, sitemap cleanup and crawl health
In this guide

A practical guide explaining how 404 errors affect SEO, when to redirect, when to keep 404s, how to fix soft 404s and how technical SEO services clean broken URLs the right way.

Quick Answer

404 errors are not always bad for SEO. A 404 is normal when a page genuinely does not exist and has no useful replacement. But 404 errors can become an SEO problem when important pages are accidentally removed, internal links point to broken URLs, high-value backlinks point to missing pages, deleted pages still appear in the XML sitemap, or users land on broken pages that should have been redirected. The right fix depends on the situation — some URLs should remain 404, some should return 410, some should be 301 redirected to a relevant replacement, and soft 404s should usually be fixed because they confuse users and search engines.

Key Takeaways
  • A 404 error means the requested URL was not found.
  • Not every 404 error is an SEO problem.
  • 404s matter when they affect traffic, backlinks, internal links, sitemaps or user experience.
  • Soft 404s are different from normal 404s and usually need attention.
  • Redirect only when there is a relevant replacement page.
  • Do not redirect all broken URLs to the homepage.
  • Remove 404 URLs from XML sitemaps.
  • Update internal links that point to broken URLs.
  • Check old backlinks before deleting or ignoring 404 URLs.
  • Use 301 redirects for moved pages.
  • Use 410 when content is permanently gone and you want to signal removal clearly.
  • A custom 404 page should help users find useful content.
  • 404 cleanup is an important part of technical SEO.
Chapter 01

Quick Answer: Are 404 Errors Bad For SEO?

404 errors are not always bad for SEO. A 404 is normal when a page genuinely does not exist and has no useful replacement. But 404 errors can become an SEO problem when important pages are accidentally removed, internal links point to broken URLs, high-value backlinks point to missing pages, deleted pages still appear in the XML sitemap, or users land on broken pages that should have been redirected.

The right fix depends on the situation. Some URLs should remain 404. Some should return 410. Some should be redirected with a 301 to a relevant replacement page. Soft 404s should usually be fixed because they can confuse users and search engines.

SituationBest SEO Action
Page never existed and has no valueKeep proper 404
Page permanently removed with no replacementUse 404 or 410
Page moved to a new URLUse 301 redirect
Page has backlinks or trafficRedirect to the closest relevant page
Page appears in sitemap but no longer existsRemove from sitemap
Internal links point to broken URLUpdate internal links
Page returns 200 but says “not found”Fix soft 404
Deleted product has similar replacementRedirect to relevant product/category
Deleted product has no replacementUse 404/410 with helpful UX
Old campaign URL has linksRedirect to relevant live page
Watch out — Do not blindly redirect every 404 to the homepage. That can create poor user experience and may be treated like a soft 404 if the destination is not relevant.
Chapter 02

What Is A 404 Error Code?

A 404 error code is an HTTP status code that tells browsers and search engines the requested page was not found on the server. In simple words, the URL exists as a request, but the page does not exist at that location.

A user may see a 404 page when they click an old link, type the wrong URL, open a deleted blog post, visit an outdated product page, or land on a page that was removed during a website redesign.

A 404 error may happen when:

  • a blog post is deleted
  • a product is removed
  • a service page URL changes
  • a page slug is edited
  • a website migration misses redirects
  • an old WordPress URL remains indexed
  • a sitemap includes deleted URLs
  • an internal link points to the wrong page
  • another website links to an old URL
  • a user types an incorrect URL manually
Pro tip — A 404 is not automatically bad. It is simply a signal that the page was not found. The SEO issue starts when important URLs return 404 and those URLs should still help users or search engines.
Chapter 03

What Is The Difference Between 404, 410, 301 And Soft 404?

Before fixing 404 errors, it is important to understand the difference between common URL status signals.

Status / IssueMeaningSEO Use
404 Not FoundPage is not available at this URLUse when the page does not exist and has no relevant replacement
410 GonePage is permanently removedUse when you want to clearly signal the content is gone
301 RedirectPage has permanently movedUse when there is a relevant replacement URL
302 RedirectPage is temporarily movedUse for temporary changes, not permanent migrations
Soft 404Page appears missing but returns 200 OK or redirects incorrectlyFix because it can confuse users and search engines
200 OKPage exists and loads successfullyUse only when the page has real useful content
Pro tip — The biggest mistake is treating every broken URL the same. Some URLs should be redirected, some should stay 404, some should be removed from sitemaps, and some need a full redirect map.
Chapter 04

When Are 404 Errors Normal?

404 errors are a normal part of the web. Not every missing page needs a redirect. If a URL never had useful content, never received traffic, has no backlinks, is not linked internally and has no relevant replacement, a proper 404 can be completely fine.

Examples of normal 404s include:

  • random spam URLs
  • mistyped URLs
  • deleted test pages
  • old temporary campaign URLs with no value
  • auto-generated URLs that should not exist
  • outdated pages with no replacement
  • very old content that is no longer useful
  • URLs created by bots or scanners
Pro tip — A healthy website can still have some 404s. A messy website has important pages, internal links, backlinks and sitemap URLs returning 404 without a plan.
Chapter 05

When Do 404 Errors Hurt SEO?

404 errors can hurt SEO performance indirectly when they affect important URLs, crawl paths, user experience, backlinks or website structure.

Important Pages Were Deleted By Mistake

If a service page, product page, category page, location page or blog post had rankings or traffic, deleting it without a redirect can cause visibility loss.

Internal Links Point To Broken URLs

Broken internal links waste user clicks and make it harder for search engines to understand your site structure.

Backlinks Point To 404 Pages

If other websites link to a missing URL, you may lose potential authority unless that URL is redirected to a relevant replacement.

404 URLs Are In The XML Sitemap

A sitemap should include live, canonical, indexable URLs. Including 404s sends mixed signals.

Website Migration Missed Redirects

After redesigns, platform changes or URL changes, old URLs often break if no redirect map is created.

Users Hit Broken Pages During The Buying Journey

A user who clicks a broken product, service, checkout, booking or contact page may leave without converting.

Soft 404s Are Created

A soft 404 can confuse search engines because the page appears technically successful but does not contain useful content.

Pro tip — The SEO impact depends on the value of the URL. A broken URL with no traffic, links or purpose may not matter. A broken URL that used to rank or receive backlinks absolutely matters.
Chapter 06

Common Causes Of 404 Errors

404 errors can appear for many reasons. Some are caused by normal website changes. Others happen because of poor planning during redesigns, migrations or content cleanup.

Deleted Pages

A page was removed without checking traffic, rankings, backlinks or internal links.

Changed URLs

A slug or URL structure changed, but no redirect was added.

Website Redesign

Old pages were not mapped to new pages during the redesign process.

Platform Migration

A website moved from WordPress, Shopify, Wix, Squarespace or a custom CMS and old URLs were lost.

Broken Internal Links

Menus, buttons, blog links, footer links or old content still point to missing pages.

Product Removal

An out-of-stock or discontinued product page was deleted without an SEO plan.

Old Sitemap URLs

The XML sitemap still lists deleted or redirected URLs.

Case-Sensitive URLs

Uppercase and lowercase versions create mismatches on some servers.

Tracking Or Parameter URLs

Old query strings or tracking URLs create unnecessary crawl errors.

External Websites Link To Old Pages

Backlinks from other websites point to URLs that no longer exist.

Chapter 07

How 404 Errors Appear In Google Search Console

Google Search Console can show 404-related issues in indexing and page reports. These reports help you understand which URLs Google tried to crawl and what response it received.

You may see messages such as:

  • Not found 404
  • Soft 404
  • Page with redirect
  • Crawled but not indexed
  • Discovered but not indexed
  • Alternate page with proper canonical tag
  • Duplicate without user-selected canonical
  • Submitted URL not found 404
  • Submitted URL seems to be a soft 404

How To Review A 404 In GSC

When reviewing a 404 in Google Search Console, check:

  • Was this URL submitted in the sitemap?
  • Does the URL have backlinks?
  • Did the URL receive organic traffic?
  • Is the URL linked internally?
  • Is there a relevant replacement page?
  • Was it part of a migration?
  • Is it a deleted product or blog?
  • Should it be 301 redirected?
  • Should it stay 404?
  • Should it return 410?
Pro tip — Not every URL in Search Console needs action. Decide whether the URL is important first — see our full technical SEO audit guide at /blog/technical-seo-audit-guide for the wider review process.
Chapter 08

Why Soft 404 Errors Are A Bigger Problem

A soft 404 happens when a page looks like it is missing but does not return a proper 404 or 410 status code. For example, a missing page may return a 200 OK response, or all broken URLs may redirect to the homepage even when the homepage is not a relevant replacement.

Soft 404s can be more confusing than normal 404s because the server is telling search engines the page exists, but the content tells users the page does not exist or offers no useful replacement.

Soft 404 examples include:

  • a deleted page returns 200 OK with “page not found” text
  • every broken URL redirects to the homepage
  • a thin page says “no products found” but returns 200
  • an empty category page is indexable
  • a search result page has no results but is indexable
  • a location page has almost no content and looks like a placeholder
  • a product page says unavailable with no useful alternatives
Pro tip — If the page should not exist, return 404 or 410. If there is a relevant replacement, use a 301 redirect. If the page should exist, add useful content and return 200 properly.
Chapter 09

Should You Redirect Every 404 Page?

No. Redirecting every 404 page is one of the most common technical SEO mistakes. A redirect should only be used when there is a relevant replacement page that helps the user.

Bad example

Redirecting every deleted product, old blog, removed service and random broken URL to the homepage.

Better examples

  • old service page → new matching service page
  • old product page → similar product or category page
  • old blog post → updated blog post on the same topic
  • old location page → new equivalent location page
  • old campaign page → relevant service or landing page
  • old category page → new category page
Pro tip — If there is no relevant replacement, a proper 404 or 410 is often better than a forced redirect. The goal is to help users and preserve useful signals, not hide every broken URL.
Chapter 10

How To Decide Whether To Redirect, Keep 404 Or Use 410

A good 404 SEO cleanup starts with decision-making. Every broken URL should be reviewed based on value, relevance and replacement options.

URL SituationRecommended Action
URL has relevant replacement301 redirect
URL has backlinks and relevant replacement301 redirect
URL has traffic and relevant replacement301 redirect
URL was removed permanently with no replacement404 or 410
URL appears in sitemap but should not existRemove from sitemap
URL is linked internallyUpdate the internal link
URL is random spam or bot-generatedKeep proper 404
URL is a deleted product with similar categoryRedirect to relevant category
URL is a deleted blog with updated articleRedirect to updated article
URL returns 200 but has no contentFix soft 404
URL should exist but is brokenRestore page or fix URL
Pro tip — The best redirect is the most relevant redirect. If the replacement page does not answer the same user intent, the redirect may create a poor experience.
Chapter 11

How 404 Error Code SEO Services Work

404 error code SEO services are part of technical SEO. The goal is to find broken URLs, understand why they exist, decide which URLs matter, fix internal links, clean sitemaps, recover lost authority where possible and create a better user journey. Learn more about our full technical SEO service at /services/technical-seo, single page SEO at /services/single-page-seo and affordable SEO optimization at /services/affordable-seo-optimization.

404 Error Audit

We crawl your website and review Google Search Console to find 404 errors, soft 404s, broken links, sitemap issues and redirect gaps.

URL Value Review

We check whether broken URLs have traffic, backlinks, internal links, rankings, sitemap inclusion or business value.

Redirect Mapping

We create a redirect plan that maps valuable broken URLs to the most relevant live pages.

Internal Link Cleanup

We update links inside menus, footers, blogs, service pages, buttons and CTAs that point to broken URLs.

Sitemap Cleanup

We remove 404, redirected, noindex or duplicate URLs from the XML sitemap.

Soft 404 Fixes

We identify pages that return 200 or redirect incorrectly while acting like missing pages.

Broken Backlink Recovery

We find external backlinks pointing to 404 pages and redirect them to useful relevant pages where appropriate.

Custom 404 Page Review

We improve the 404 user experience with helpful navigation, search, service links, blog links and contact options.

Migration Recovery

We review missed redirects after website redesigns, domain changes, CMS migrations or URL structure changes.

Technical SEO Reporting

We provide a clear summary of what was found, what was fixed and what should be monitored next.

Chapter 12

Step-By-Step 404 Error SEO Audit Process

A proper 404 SEO audit should go deeper than simply exporting a list of broken URLs. It should identify cause, value, fix type and priority.

Step 1: Crawl The Website

Use a crawler to find broken internal links, 404 pages, redirected URLs, orphan pages and sitemap issues.

Step 2: Review Google Search Console

Check indexing reports, crawl errors, soft 404 warnings and submitted URLs that return 404.

Step 3: Check XML Sitemap

Make sure the sitemap includes only live, indexable, canonical 200-status pages.

Step 4: Check Internal Links

Find menus, buttons, blog posts, images, CTAs and footer links pointing to broken URLs.

Step 5: Check Backlinks

Review whether external websites are linking to missing pages.

Step 6: Check Traffic And Rankings

Use analytics and SEO tools to see whether the broken URLs had traffic, rankings or impressions.

Step 7: Decide The Correct Fix

Choose whether each URL should be redirected, restored, kept as 404, changed to 410 or removed from sitemap.

Step 8: Implement Redirects And Fixes

Add relevant 301 redirects, fix internal links, restore pages where needed and remove bad sitemap entries.

Step 9: Test Status Codes

Confirm that URLs return the correct response codes and redirect to final clean URLs without chains.

Step 10: Monitor After Fixes

Monitor Google Search Console, crawl reports, rankings, traffic and user experience after cleanup.

Chapter 13

404 Errors After Website Redesigns And Migrations

Website redesigns and migrations are one of the most common causes of 404 errors. When URLs change and old pages are not redirected properly, rankings, traffic and backlinks can be lost. See our companion guide on SEO for new websites at /blog/seo-for-new-websites for launch-day best practices.

404 errors often happen after:

  • WordPress redesigns
  • Shopify migrations
  • Wix or Squarespace rebuilds
  • domain changes
  • HTTP to HTTPS migrations
  • URL structure changes
  • category restructuring
  • blog slug changes
  • deleting old landing pages
  • moving from custom CMS to another platform

Migration 404 prevention checklist

  • export old URLs before launch
  • review top organic landing pages
  • review pages with backlinks
  • map old URLs to new URLs
  • avoid redirecting everything to homepage
  • test redirects before launch
  • update internal links
  • update sitemap
  • check canonical tags
  • monitor Search Console after launch
Chapter 14

404 Errors For eCommerce Websites

eCommerce websites often have many 404 errors because products change, collections are updated, categories are renamed and old sale pages expire. The key is to handle deleted product and category URLs carefully. See our /services/ecommerce-seo and /services/shopify-seo services, plus the deeper guide at /blog/ecommerce-category-page-seo.

Deleted Product With Similar Replacement

Redirect to the closest matching product if the replacement is genuinely relevant.

Deleted Product With No Replacement

Use a helpful 404 or 410, and guide users to related categories or popular products.

Out-Of-Stock Product

Do not automatically delete the page. Consider keeping the page live if the product may return.

Deleted Category Page

Redirect to a relevant parent category, updated category or related collection.

Seasonal Collection

If it returns every year, consider keeping or reusing the page instead of deleting it.

Filter URLs

Avoid indexing useless filter combinations that create duplicate or thin pages.

Pro tip — For online stores, the wrong 404 strategy can lose organic traffic and create a poor shopping experience.
Chapter 15

404 Errors, Broken Backlinks And Lost Authority

One of the most valuable parts of a 404 SEO audit is finding backlinks that point to broken URLs. If another website links to a page that no longer exists, users may land on a dead page and the link value may not support the best live page.

When a broken URL has good backlinks, you should usually redirect it to the closest relevant live page. This helps users land somewhere useful and can help preserve value from old links.

Examples:

  • old blog with backlinks → updated blog on same topic
  • old service page with backlinks → current service page
  • old product with backlinks → similar product or category
  • old case study with backlinks → updated case study or /case-studies hub
  • old PDF with backlinks → live resource page or relevant article
Watch out — Do not redirect backlink URLs to unrelated pages just because you want to keep the link. Relevance matters.
Chapter 16

How To Build A Helpful Custom 404 Page

A custom 404 page does not fix the missing URL by itself, but it can improve user experience. If someone lands on a broken page, the custom 404 page should help them continue instead of leaving the website.

A helpful 404 page can include:

  • clear “Page Not Found” message
  • link to homepage
  • link to main services and /organic-seo
  • link to blog
  • link to /case-studies
  • link to /contact
  • search bar if available
  • popular resources
  • friendly tone
  • simple design
  • no confusing redirect loops
  • proper 404 status code
Pro tip — The 404 page should return a real 404 status code. A pretty page that says “not found” but returns 200 OK can create a soft 404 problem.
Chapter 17

Common 404 SEO Mistakes To Avoid

Redirecting Every 404 To The Homepage

This creates poor user experience and may not solve the SEO issue.

Leaving 404 URLs In The Sitemap

Your sitemap should include clean, live, indexable URLs only.

Ignoring Backlinks To Broken URLs

You may miss opportunities to recover value from old links.

Ignoring Internal Broken Links

Internal broken links hurt user experience and waste crawl paths.

Creating Soft 404s

Returning 200 OK for missing pages can confuse search engines.

Deleting Product Pages Too Quickly

For eCommerce, product removal should be handled carefully.

Not Testing Redirects

Redirects should be checked for status code, destination relevance and redirect chains.

Fixing Only What Tools Show

Tools show symptoms. You still need to understand why URLs are broken and whether they matter.

Using 302 Redirects For Permanent Moves

If a page has permanently moved, use a 301 redirect.

Not Monitoring After Migration

Most migration-related 404 issues appear after launch, so monitoring is essential.

Chapter 18

90-Day Technical SEO Cleanup Plan

If your website has many 404 errors, do not panic. A structured cleanup plan can help you fix the most important issues first.

Days 1–30: Audit And Prioritization

  • crawl the website
  • export 404 URLs
  • review Google Search Console
  • check XML sitemap
  • check internal links
  • check backlink data
  • identify soft 404s
  • identify high-value broken URLs
  • group URLs by fix type

Days 31–60: Fix Priority Issues

  • add relevant 301 redirects
  • update internal links
  • remove 404 URLs from sitemap
  • fix broken menu/footer links
  • restore important pages if needed
  • fix soft 404s
  • clean redirect chains
  • test final status codes

Days 61–90: Monitor And Improve

  • monitor Search Console validation
  • recrawl the site
  • check rankings and traffic
  • review broken backlinks
  • improve custom 404 page
  • update technical SEO documentation
  • prevent future 404 issues
  • repeat crawl checks monthly
Pro tip — The goal is not just to remove errors from a tool. The goal is to improve crawl quality, user experience, internal linking, redirect accuracy and website health.
Chapter 19

404 Error SEO Checklist

Before fixing a 404 error, check:

  • Does the URL have traffic?
  • Does the URL have backlinks?
  • Does the URL rank for any keyword?
  • Is it linked internally?
  • Is it in the XML sitemap?
  • Does it have a relevant replacement?
  • Was it part of a migration?
  • Was it a product, service, blog or category page?
  • Should it be restored?
  • Should it be redirected?
  • Should it stay 404?
  • Should it return 410?
  • Is it a soft 404?
  • Does the redirect destination match user intent?
  • Are there redirect chains?
  • Does the final URL return 200?
  • Is the internal link updated?
  • Has the sitemap been cleaned?
  • Has Search Console been monitored after the fix?
Pro tip — A good 404 cleanup is careful, not automatic. Every important URL should have a reason behind the fix. Not sure which 404 errors matter? 4Core Digital can separate harmless 404s from important broken URLs affecting backlinks, rankings and internal links — request a 404 error audit at /contact.
Chapter 20

Final Thoughts

404 errors are not automatically bad for SEO. They are a normal part of website management. The real issue is whether important URLs are broken, whether users are landing on dead pages, whether backlinks point to missing content, whether Google is crawling useless URLs and whether soft 404s are creating confusion.

The best approach is simple: audit the URLs, understand their value, choose the right fix and monitor the results. Some URLs should redirect. Some should stay 404. Some should return 410. Some should be restored. Some should be removed from the sitemap. And soft 404s should be corrected properly.

If your website has 404 errors in Google Search Console, SEMrush, Ahrefs or Screaming Frog, the next step is not to blindly redirect everything. The next step is a proper technical SEO review — explore /services/technical-seo, /organic-seo or /services/single-page-seo to see how 4Core Digital can help.

Tags:Technical SEO404 ErrorsBroken LinksRedirectsGoogle Search ConsoleCrawl ErrorsSite MigrationSEO Audit
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FAQ

Frequently asked questions

Quick answers to the questions readers ask most often.

What is a 404 error code?+

A 404 error code means the requested URL could not be found on the server. The page may have been deleted, moved, renamed or typed incorrectly.

Are 404 errors bad for SEO?+

404 errors are not always bad for SEO. They become a problem when important URLs with traffic, backlinks, internal links or sitemap inclusion return 404 without a proper fix.

Should I redirect all 404 pages?+

No. Only redirect a 404 page when there is a relevant replacement page. Redirecting every 404 to the homepage can create a poor user experience and may not solve the SEO issue.

What is a soft 404?+

A soft 404 happens when a page appears to be missing but returns a 200 OK status or redirects incorrectly instead of returning a proper 404 or 410.

What is the difference between 404 and 410?+

A 404 means the page was not found. A 410 means the page is permanently gone. Both can be valid depending on the situation.

When should I use a 301 redirect for a 404 page?+

Use a 301 redirect when the missing URL has a relevant replacement page, such as an updated service page, similar product, new blog post or new category page.

Should 404 pages be in the XML sitemap?+

No. XML sitemaps should include live, indexable, canonical URLs only. 404 pages should be removed from the sitemap.

Can 404 errors affect crawl budget?+

Too many useless or soft 404 URLs can waste crawl activity, especially on larger websites. Cleaning broken links, sitemaps and soft 404s helps search engines focus on useful pages.

How do I find 404 errors on my website?+

You can find 404 errors using Google Search Console, Screaming Frog, SEMrush, Ahrefs, server logs, browser checks and website crawlers.

How do I fix 404 errors in Google Search Console?+

Review each URL, decide whether it should be redirected, restored, kept as 404, changed to 410 or removed from the sitemap, then validate fixes after implementation.

Do broken backlinks to 404 pages matter?+

Yes, they can matter. If valuable backlinks point to missing URLs, redirect those URLs to the most relevant live page where appropriate.

What should a custom 404 page include?+

A custom 404 page should include a clear message, links to important pages, homepage link, contact option, search function if available and helpful navigation while still returning a proper 404 status code.

Are 404 errors common after website redesigns?+

Yes. Redesigns and migrations often create 404 errors when old URLs are not mapped to new URLs with proper redirects.

Can 404 errors hurt eCommerce SEO?+

Yes, especially when product or category pages with traffic, rankings or backlinks are deleted without a plan. eCommerce stores should handle discontinued products carefully.

Can 4Core Digital fix 404 errors?+

Yes. 4Core Digital can audit 404 errors, soft 404s, broken internal links, sitemap issues, redirects, broken backlinks and Google Search Console crawl errors as part of technical SEO services.

About the author
HK

Hunny Kumar

SEO & Growth Strategist

Hunny Kumar has 8+ years of hands-on SEO experience across local businesses, eCommerce brands, SaaS websites and AI search visibility. He helps businesses build practical SEO systems that connect rankings with traffic, leads and revenue.

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